Diana - Administrative Assistant with 5+ years in Nonprofit and Telecom sectors

Applied public speaking, customer relations, and teamwork skills to enhance organizational effectiveness.

Implemented digital tools for inventory control and managed workflow across roles.

Addressed operational challenges through process modifications and proactive strategies.

Led teams of new missionaries, fostering teamwork and proactive customer service.

Handled calculations in Excel and monitored biometric attendance data efficiently.

Increased product demand through effective socio-economic analysis and commercial strategies,maximized customer service by 40%., Implemented digital tools for more efficient inventory control.

Performed calculations in Excel for payroll, utilities, and medical leave management., Monitored attendance using biometric data and provided orientation to new employees.

Trained new missionaries in customer service and proactivity,leading teams with leadership skills., Modified an old program of goal tracking, resulting in a 20% increase in production.

Managed activities with precision, collaborating to achieve goals and providing excellent customer service.