Experienced professional with a background in customer service, bilingual education, and tourism, skilled in communication, problem-solving, and independent work.
Delivered professional customer care and support in call center environments.
Communicated effectively in English and Spanish in educational, customer support, and tourism roles.
Conducted classroom lessons in Mathematics and Physics for bilingual students.
Led guided tours at a park, explaining flora and fauna in English and Spanish to international tourists.
Kingdom Bilingual Educational Center
Provided services in the areas of Mathematics and Physics; in both English and Spanish.
Concentrix
Provided professional customer care for the company Concentrix for 1 year and 11 months., Worked full-time for the campaign known as Cricket Wireless, involved in covering national cellular service in the US, Mexico, and Canada.
Partner Hero
Assisted US restaurant owners with their website management, SEO, and backend changes to the site throughout my time in Partner Hero.
Banking and Finance
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Managed website content, SEO, and backend changes for restaurant clients.
