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Diego
Customer Service and Education Professional with multilingual experience
Contacto
Competencias
Delivered professional customer care and support in call center environments.
Communicated effectively in English and Spanish in educational, customer support, and tourism roles.
Conducted classroom lessons in Mathematics and Physics for bilingual students.
Led guided tours at a park, explaining flora and fauna in English and Spanish to international tourists.
Managed website content, SEO, and backend changes for restaurant clients.
Educacion
Idiomas
Resumen
Experienced professional with a background in customer service, bilingual education, and tourism, skilled in communication, problem-solving, and independent work.
Logros Clave
- Taught Mathematics and Physics in English and Spanish at Kingdom Bilingual Educational Center
- Provided customer care for nearly 2 years at Concentrix across US, Mexico, and Canada campaigns
- Assisted US restaurant owners in website management, SEO, and backend updates at Partner Hero
Experiencia
Substitute Teacher
Provided services in the areas of Mathematics and Physics; in both English and Spanish.
CALLCENTER
Provided professional customer care for the company Concentrix for 1 year and 11 months., Worked full-time for the campaign known as Cricket Wireless, involved in covering national cellular service in the US, Mexico, and Canada.
CALLCENTER
Assisted US restaurant owners with their website management, SEO, and backend changes to the site throughout my time in Partner Hero.