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Diego
Customer Service Specialist with diverse tech support and sales experience
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Contacto
Competencias
Delivered customer support for multiple campaigns, ensuring client satisfaction
Provided technical assistance related to telecommunications during inbound support calls
Handled customer interactions in both English and Spanish across different campaigns
Engaged in customer interactions that supported sales and lead generation activities
Experience in managing collections processes within customer service roles
Educación
Idiomas
Resumen
Dedicated customer service specialist with expertise in technical support and bilingual communication.
Logros Clave
- Gained extensive experience in inbound customer service and technical support for major campaigns such as Western Union and Verizon Wireless
- Provided bilingual customer service in English and Spanish, handling a variety of customer needs and issues
- Progressed through roles focusing on customer-centric solutions, technical assistance, and sales support
Experiencia
Customer Service Rep.
Campaigns: Western Union, Metro PCS, Inbound Customer Service and Tech Support in English
Tech Support Rep/Customer Service Rep
Campaign: VERIZON WIRELESS, Inbound Tech Support and Cust Svc in English
Customer Service Rep
Campaign: HOME DEPOT, Inbound Cust Svc in Spanish and English calls