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Diego
Digital Marketing Specialist with 5 years of content and campaign management
Contacto
Competencias
Developed and managed digital content for websites, blogs, and social media platforms.
Created and curated social media campaigns to boost brand presence and engagement.
Designed and launched targeted email marketing initiatives using various platforms.
Analyzed campaign performance metrics to inform marketing strategies and improve results.
Educacion
Resumen
Experienced in developing and executing comprehensive digital marketing campaigns, managing social media accounts, and analyzing campaign performance.
Logros Clave
- Led the development and execution of multiple marketing campaigns across digital channels.
- Managed social media accounts, increasing engagement metrics by over 30%.
- Coordinated cross-functional teams to optimize marketing strategies and deliver project milestones.
Experiencia
Server and Banquets
Provides information to help food and beverage selections., Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils., Setting up and breaking down tables, chairs, buffet and other items in the event order
Server
Make connections with members and co-workers., Knowing the menu, cooking methods, and beverages., Visiting tables to get feedback on service and food., Helping setting up for banquets events and delivering excellent service.
Food expeditor - Banquets server
Maintaining the flow of orders from waiters to the kitchen to diners., Ensuring orders are completed quickly and correctly., Assisting with the last touches on dishes, and conducting quality control on each dish.
Server and Banquets
Assist with event preparation, set up and closing, including setting up and packing away tables, table cloths and place settings., Bringing water and menus to tables shortly after arrival.
Server
Greeting members and seating them at clean tables as per our seating chart., Bringing water and menus to tables shortly after arrival., Taking food and drink orders, and making suggestions if requested., Communicating food and drink orders to the kitchen and bar., Bring drinks and food to your tables.
Costumer Service Representative
Provide online order status to customers in the USA and Canada regarding credit payment issues., Meet deadlines and accomplish quality targets, Exceed individual and group targets daily and weekly
Costumer Service Representative
Contribute with an exceptional service of packages tracking for all online order., Connected with millions of online stores and Over 600 shipping carriers worldwide, including Amazon, FedEx, UPS, DHL, and more., Provided to the customer's notifications that give them real-time status updates on any delivery.
Restaurant steward and Assistant Waiter
Assisted the assigned waiter, and waitress in setting up tables, linen, glassware, and silverware as well as presenting food and beverage menus to passengers., Responsible for achieving and exceeding revenue levels set by the cruise line through up-selling techniques., Actively participate in dining room entertainment according to established cruise line practices and alterations based on the specific itinerary., Resolved any service and/or product deficiencies that may occur, to ensure service satisfaction with guests in the assigned station.
Tour Guide and Logistic Operator
Explains and sells excursion tours and packages to players' parents by performing the below essential duties and responsibilities., Provides parents services concerning tour sales, refunds, complaints, and general city information., Coordinates tour operations when the Howlers team head coach needs., May conduct scheduled tour presentations to the Howlers committee.
Head Waiter and Barista
Efectively communicated with kitchen staff regarding customer allergies, dietary needs and other special request., Implemented new coffee drinks in the menu., Assists the dining room manager in supervising the wait staff. In charge of a large part of dining room. Also takes care of VIP guests in the dining room.