Demonstrated experience with Spanish.
Demonstrated experience with English.
Demonstrated experience with Microsoft Office Suite: Word, Excel (pivot tables), PowerPoint.
Demonstrated experience with Excel Skills for Business – Essentials.
Interpretia
Provided real-time interpretation in English and Spanish for medical, legal, and customer service contexts., Ensured accuracy and cultural sensitivity during high-volume call sessions.
Teleperformance
Delivered customer solutions in both English and Spanish for U.S.-based clients., Consistently exceeded sales targets and built long-term customer relationships.
Majorel
Reviewed user-generated content in English and Spanish to ensure compliance with community guidelines., Identified and reported policy violations in real-time environments.
Konecta
Handled inbound calls, resolving client concerns with empathy and efficiency in both languages.
Law Degree
High School Diploma
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Demonstrated experience with Intermediate I & II.
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Promoted financial products including Oh! credit card and Efectiva loans., Maintained excellent conversion rates through persuasive communication.
AyP Logistik
Coordinated daily transportation operations and supervised delivery routes., Led a team of 10+ drivers and managed logistics planning for timely deliveries.
