Diego - Customer Service Dispatcher with 3+ years in BPO & Hospitality

Santiago de Cali, Valle del Cauca, ColombiaRemotoen

Managed customer inquiries and provided transit information at FedEx for nearly three years.

Handled difficult customers effectively, ensuring high customer satisfaction.

Publicado en CazVidVideo entrevista disponibleAbierto a remoto

Resumen

Dedicated customer service agent with nearly three years of experience in logistics and hospitality sectors.

Customer ServiceAdvanced

Provided customer support, resolved inquiries, and managed difficult situations.

Communication SkillsAdvanced

Interacted with customers in hospitality, hotel reception, and BPO environments.

Problem SolvingIntermediate

Investigated transit issues and handled complex customer requests.

MultitaskingIntermediate

Balanced multiple roles including waiter, receptionist, and customer service agent.

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