Douglas - Sales & Dispatch Specialist with logistics and customer service expertise

San Pedro Sula, Cortés Department, HondurasRemotoen

Managed customer accounts, negotiated freight rates, and coordinated shipments for timely delivery at Frontline Logistics

Prospected and contacted new shippers via calls and emails to expand client base

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Resumen

Experienced sales and dispatch specialist with a strong background in customer relations, negotiation, and logistics coordination in the shipping industry.

Video Resume

Logros Clave

Recorded sales activities in CRM and achieved sales targets

Habilidades

Customer Relationship ManagementAdvanced

Utilized CRM systems to record sales activities and maintain customer relationships.

Sales NegotiationAdvanced

Negotiated rates with clients and closed new business deals in a logistics environment.

Logistics CoordinationAdvanced

Coordinated shipments from pickup to delivery, ensuring on-time service.

Customer ServiceAdvanced

Provided excellent customer service, maintained client relationships, and managed customer accounts.

Interpersonal SkillsAdvanced

Established effective relationships with employees and customers while managing work under pressure.

Idiomas

SPANISH(Speak, Read & Write)ENGLISH(Speak, Read & Write)

Experiencia

Sales &amp; Dispatch

Frontline Logistics

2018 - 2019

Manage customer accounts, quote and negotiate freight rates, and coordinate shipments from pickup to delivery while ensuring on-time service and strong client relationships., Prospect and contact new shippers through calls and emails., Present freight services and provide quotes., Negotiate rates...