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Dulce
Welcome to CazVid!
Contacto
Competencias
Demonstrated experience with Bilingual Customer Service.
Demonstrated experience with Technical Help.
Demonstrated experience with Interpreter/Translator English to Spanish.
Demonstrated experience with Virtual Assistant.
Demonstrated experience with Computer Proficiency.
Educacion
Idiomas
Experiencia
Production intern
Receive garments for QC & delivery for national stores and Central America, Investigate Sale trends at their best and worst showrooms, Speak with showroom personnel on special order trends and procedures, Create a proposal for a special order procedure and how it could become more efficient.
Bilingual Customer Service Agent/Technician (Dish Campaign) OP-CS
Take Payments for services, Help Customers With Their Tv Programming, Help in setting up their service, Technical help if their service was presenting issues, Setup technical visits, Explained Their services and pricing.
Bilingual Customer Service Agent (DoorDash Campaign) VCS
Assist with billing issues from customers or drivers, Email resolutions for troubled takeout orders, Mediate between delivery drivers & upset customers, Resolve billing issues that the customer may have with the billing system, Email Clients billing information when needed, Attend chats for Drivers/Customers, Call to business/customers in case order is taking too long or an item needs to be replaced, Identify cases of abuse or fraud from customers/Business/Driver.
Customer Service/Medical Interpreter OPI
Interpreting Customer Service/Medical Calls, Accurate Rendering Of Information, Proper Enunciation Pronunciation, Services provided to local, state, national international clients: Emergency Services, Healthcare, Law Enforcement Agencies, Insurance Companies, Financial Institutes, US State Federal organizations
Customer Service/Medical Interpreter OPI
Interpreting welfare/Medical Calls, Accurate Rendering Of Information, Proper Enunciation Pronunciation, Services provided to local, state, national international clients: Healthcare, Law firms/Public Defenders, Insurance Companies, US State Federal welfare organizations
VRI Medical interpreter
Interpreting Medical appointments/Procedures, Accurate Rendering Of Information, Proper Enunciation/Pronunciation, Services provided to local, state, national international clients: Healthcare service providers, Insurance Companies
Virtual Assistant
Taking personal or business messages, Making & confirming appointments, Confirming the tech’s scheduled appointments, Fixing issues that might affect the information flow.