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Dylan
Customer Service Specialist with 3+ years in Travel and Healthcare
Contacto
Competencias
Engaged effectively with customers to understand their needs and provide accurate assistance.
Utilized various digital tools and chat platforms to manage customer interactions efficiently.
Prioritized tasks to ensure timely resolution of customer requests and inquiries.
Maintained clear and positive communication with customers across multiple channels.
Educación
Resumen
Experienced in providing support via phone, chat, and email, with a focus on medical and travel assistance, eager to leverage strong communication and problem-solving skills.
Logros Clave
- Delivered high-quality customer support via phone, chat, and email for travel and healthcare clients.
- Contributed to expanding the network of medical providers by assisting in the onboarding process.
- Gained diverse experience handling customer inquiries in both travel assistance and healthcare domains.
Experiencia
Customer Service Agent in English
Provided superior customer service over the phone and through company chat tools.
Medical Assistance Coordinator
Provided customer service by phone, chat, email regarding medical and travel requests., Assisted in the creation of new medical providers for customers to be assisted.