Experienced virtual assistant specializing in real estate operations, customer engagement, and technical support. Skilled in managing properties, supporting technical installations, and providing exceptional client service.
Experience coordinating property showings, updating listings, and managing tenant relations.
Provided support via phone, email, and chat for account issues, billing, and retention.
Maintained accurate updates of property databases and internal records.
Configured and monitored various technical systems including satellite, internet, and VOIP services.
Real Estate
Data entry., Managing properties., Manage rent collection., Contact cleaners, and vendors for repair, maintenance, and inspection tasks., Manage communication between the office, tenants, and commercial leads., Send reminders for pending balances through SMS, emails, and calls, and perform any...
TELUS International
Customer support over the phone, emails, and chats., General account concerns., Billing issues, overcharges., Setting up and processing payments., Tracking packages with US, and Canadian couriers., Processing refund requests, returns, and exchanges as needed., Promoting leads., Performing...
Serprofing S.A. de C.V
Installation and configuration of Satellite STB, Digital STB, Modems, Access points, internet services, VOIP services etc, Monitored installations and report any type of incidents or issues for backup purposes., Handled various other tasks as needed.
Degree
Electronic HS diploma
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