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Eddyson
Customer Service Specialist with 5+ years in Retail and Gaming
Contacto
Competencias
Handled customer inquiries and complaints across multiple channels, ensuring prompt and effective resolution.
Advised customers on products, processed transactions, and managed sales operations in retail environments.
Organized and restocked inventory, tracked product information, and maintained store stock levels.
Assisted with installations and updates of software and gaming systems as needed.
Educacion
Idiomas
Resumen
Dedicated to providing excellent customer support and sales service, with a proven track record in retail, gaming, and customer relations environments. Skilled in handling inquiries, managing inventory, and supporting sales initiatives.
Logros Clave
- Resolved customer issues efficiently at Wilson Hardware, enhancing satisfaction and loyalty.
- Provided expert advice on gaming products and handled sales, installs, and returns at Market Gaming.
- Managed inventory, sales, and customer information, ensuring smooth store operations.
Experiencia
Servicio al cliente
Atender y orientar a los clientes de manera presencial, telefónica o por chat., Resolver quejas y problemas de forma rápida y efectiva., Proporcionar información sobre productos, servicios, precios y políticas de la empresa.
Servicio al cliente
Atender a los clientes y ofrecer asesoría sobre videojuegos, consolas y accesorios., Realizar instalaciones y actualizaciones de software y juegos cuando era necesario., Manejar ventas de juegos, consolas, accesorios y membresías digitales., Procesar pagos, cambios y devoluciones según las...