Edison - Customer Service Specialist with 2-3 years of bilingual experience

Bogota, Bogota D.C., ColombiaRemotoen

Worked with Facebook and Dyson to resolve customer issues efficiently

Gained proficiency in both English and Spanish customer service in BPO industry

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Resumen

Experienced in bilingual customer service within BPO industry, committed to resolving issues swiftly and effectively.

Accumulated nearly 3 years of experience demonstrating commitment and proactive learning

Customer ServiceAdvanced

Applied in BPO environments working to resolve customer issues swiftly and effectively

Bilingual CommunicationIntermediate

Provided support in English and Spanish, facilitating clearer communication with diverse clients

Problem ResolutionIntermediate

Focused on resolving customer issues promptly, contributing to customer satisfaction

Proactive LearningIntermediate

Demonstrated initiative in acquiring new skills and knowledge relevant to customer service

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