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Eduardo

Interpreter and Customer Service Expert with 6+ years in diverse sectors

Video resume

Interpreter and Customer Service Expert with 6+ years in diverse sectors
Please record a video speaking in English about your experience.

Contacto

Santa Tecla, La Libertad, El Salvador
Abierto a remoto
Disponible en CazVid
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Competencias

Real-time interpretationAdvanced

Delivered real-time interpretation in healthcare, banking, and insurance sectors, ensuring accuracy and cultural compliance.

Sales & Lead GenerationAdvanced

Utilized sales techniques and CRM tools to generate sales and manage customer relationships effectively.

Product Development & Market AnalysisIntermediate

Led the launch of new products and implemented AI tools for market analysis and development efficiency.

Agricultural Management & Quality ControlIntermediate

Managed cultivation, processing, and quality standards for coffee farm operations.

Customer Service & CommunicationAdvanced

Provided high-quality customer service, establishing strong connections and resolving inquiries effectively.

Educacion

Bachelor’s Degree
Universidad José Matías Delgado
Completed 2014
Psychology
Universidad Centroamericana José Simeón Cañas
Completed 2016

Idiomas

EnglishC2
French
Spanish

Resumen

Experienced interpreter and customer service specialist with over 6 years of delivering quality communication and client-focused solutions across various industries.

Logros Clave

  • Provided real-time interpretation for healthcare, banking, and insurance clients with 95% satisfaction ratings.
  • Generated over $20K in sales through targeted prospecting and led the launch of 5+ new products, increasing sales by 25%.
  • Managed coffee farm operations, improving cultivation, processing, and export standards.

Experiencia

Professional Interpreter

SGF Interpreters
May 2024 - Present

Provided real-time interpretation for 10+ weekly clients (healthcare, banking, and insurance sectors), maintaining 95% satisfaction ratings., Collaborated with hospitals and law enforcement agencies, ensuring cultural and technical accuracy.

Appointment Setter & Product Development Manager

Elixir Juices
May 2022 - Jan 2023

Generated $20K+ in sales through targeted prospecting (80% appointment attendance rate)., Led the launch of 5+ new products, increasing sales by 25% [contact hidden])., Implemented AI tools for market analysis, reducing development timelines by 15%.

Coffee Operations Manager

J. Raul Rivera S.A. de C.V
Jul 2015 - Oct 2018

Managed cultivation, processing, and quality control for coffee farms, improving export standards.

Habilidades

Real-time interpretationSales & Lead GenerationProduct Development & Market AnalysisAgricultural Management & Quality ControlCustomer Service & Communication
Publicado en CazVid - 3 jul 2025
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