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Eduardo

Bilingual Interpreter with 5+ years in customer service and social support

Contacto

Tijuana, Baja California, Mexico
Disponible en CazVid
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Competencias

Bilingual CommunicationAdvanced

Facilitates clear communication between Spanish and English speakers in various professional settings.

Customer ServiceAdvanced

Assists customers effectively with inquiries, technical support, and issue resolution across industries.

Interpersonal SupportIntermediate

Provides emotional and crisis support to children and individuals in trauma as part of social roles.

Data Collection & ResearchIntermediate

Conducted interviews and gathered data for the U.S. Census to support demographic analysis.

Microsoft Office SuiteIntermediate

Utilized Word, Excel, and Outlook to organize information, prepare reports, and communicate efficiently.

Educacion

High school diploma
Preparatoria Federal Lazaro Cardenas
Completed July 2009

Idiomas

SpanishExpert

Resumen

Experienced interpreter and customer service agent skilled in communication, data collection, and social support. Adaptable in diverse environments, committed to effective service delivery and supporting community needs.

Logros Clave

  • Provided Spanish-English interpretation for customer and agent communication at Integon.
  • Assisted U.S. Census Bureau in conducting interviews with diverse San Diego residents.
  • Supervised children in trauma at New Alternatives, ensuring their needs and safety were prioritized.

Experiencia

Bilingual Interpreter

Integon
January 2025 - June 2025

Provide Spanish - English interpretation to assist agents and customers with their communication when there is a language barrier present.

Customer Service Agent

TaskUs
November 2021 - October 2024

Assist customers with: Payment issues, Technical support, Account issues, General questions regarding the product, Assist coworkers with inquiries on how to better assist customer and provide in-depth information regarding the product

Monitor

New Alternatives, INC. - CRF
March 2021 - August 2021

Overview and supervise children going through trauma, hear them and attend their needs when having a crisis as well as keeping them company.

Enumerator (Temporary)

U.S. Census Bureau
August 2020 - October 2020

Interview people living in San Diego to complete Census questionnaire

Habilidades

Bilingual CommunicationCustomer ServiceInterpersonal SupportData Collection & ResearchMicrosoft Office Suite
Publicado en CazVid - 17 may 2026
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