Edwin - Software Engineer with 5 years of full-stack development experience

Retrieved and stored ingredients from the warehouse with a forklift in the ingredient room, measured and mixed special ingredients for mass production, maintained sanitary standards in the ingredient room, processed, and stored supplies., Scheduled quality assurance management, including on-site evaluations, internal audits, and customer surveys., Maintained an excellent attendance record, consistently arriving at work on time.

Provided guests with superior service, including arranging external reservations and organizing tours., Welcomed guests at the reception and engaged in pleasant conversations while managing the check-in process., Used quick response skills and dynamic service to build customer relationships, improving the customer retention rate.

Responsible for the Nyky Hotel System., Welcomed guests at the reception and engaged in pleasant conversations while managing the check-in process., Used quick response skills and dynamic service to build customer relationships, improving the customer retention rate., Promoted local sporting and entertainment events and provided details to assist guests., Balanced accounts and ran daily reports to verify totals., Answered a multi-line telephone system to respond to inquiries and transfer calls to the correct departments and staff.

Planned coverage needs and organized services to support incoming special events., Maintained financial accuracy by collecting deposits, fees, and payments., Reported facility and room maintenance issues to appropriate staff for immediate repair., Organized accommodation and travel plans for visitors and provided updated itineraries., Answered a multi-line telephone system to respond to inquiries and transfer calls to the correct departments and staff., Used quick response skills and dynamic service to build customer relationships, improving the customer retention rate.

Answer a multiple telephone line to Commercial and Residential customers in New York, New Jersey, Long Island and Upstate., In charge of taking propane orders, and in constant communication with the delivery department to ensure bulk deliveries to locations., Maintained financial accuracy by collecting fees, and payments over the phone., Negotiated prices per gallon to new and current customers, depending on summer or winter season. As well offered prebuys for summer and winter season., Transferred phone calls to corresponding departments, Service Dept., Sales Dept., Permit Dept, Closing Dept..., Used quick response skills and dynamic service to build customer relationships, improving the customer retention rate.

Campaign Support: Assisting in the planning, execution, and tracking of marketing campaigns across various platforms (social media, email, PPC, etc.)., Team Coordination: Collaborating with designers, copywriters, and other team members to ensure deadlines are met and projects stay on track., Data & Reporting: Monitoring campaign performance, analyzing key metrics, and preparing reports for senior managers to optimize marketing strategies., Client & Vendor Communication: Acting as a liaison between clients, agencies, and vendors to ensure seamless execution of campaigns., Budget Management: Helping manage marketing budgets, processing invoices, and ensuring cost-effective strategies are implemented., Market Research: Conducting research on industry trends, competitors, and customer preferences to refine marketing efforts., Social Media & Content Oversight: Assisting in content creation, scheduling posts, and engaging with audiences on social media platforms.

Retrieved and organized bankruptcy documents for Chapter 7 and Chapter 11 cases from court databases and client records., Verified and reviewed legal documents for accuracy and completeness before attorney submission., Maintained case files and updated client information in the firm’s database and document management system., Communicated with clients, courts, and trustees to obtain missing paperwork or clarification on filings., Assisted attorneys in preparing bankruptcy petitions and supporting documentation., Ensured compliance with federal and state bankruptcy procedures and filing deadlines., Managed confidential financial and legal information with discretion and accuracy., Coordinated electronic filing (E-Filing) of documents through PACER and other legal platforms., Provided administrative and clerical support, including scanning, labeling, and indexing case materials., Supported the legal team with research and document retrieval for ongoing bankruptcy cases.

Manage patient accounts with outstanding balances, Contact patients regarding unpaid medical bills and payment options, Verify and update insurance information; resolve claim issues, Set up payment plans and process payments, Maintain accurate account notes while following HIPAA compliance, Provide clear, professional billing support to patients