Experienced call center representative with over seven years in customer service, sales, collections, and billing, specializing in telecommunications and related campaigns.
Provided support and assistance to customers in call center settings, resolving inquiries and issues effectively.
Engaged customers in selling internet, cable, and mobile services, leveraging strong communication skills.
Utilized excellent verbal skills to interact with clients, ensuring clarity and customer satisfaction.
Handled diverse campaigns involving collections, billing, prepay, and lead management across different telecom products.
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