Experienced in customer support, medical documentation, and administrative roles with a focus on client satisfaction and effective communication.
Provided high-quality customer support and communication in various roles ensuring client satisfaction.
Documented medical histories and patient conditions, maintaining meticulous records at Workloop.
Effectively communicated with colleagues, patients, and management across multiple service sectors.
Managed files, scheduled appointments, and followed up on cases and client progress efficiently.
24-7 intouch
Worked to achieve high customer satisfaction rates by providing optimal customer service and creative work, Worked with Customer Service and Product Development departments to enhance overall customer experience, Aimed to provide clients with the highest level of customer service possible,...
Workloop
Worked well with nurses, doctors, and medical professionals, Documented medical histories, concerns, and changes in patient's condition, Helped to maintain meticulous medical records, and made changes when necessary.
Concentrix
Worked well with upper management to ensure ultimate customer satisfaction, Answered all customer queries to the best of my ability, Brought forth advanced organizational and multitasking skills, Remained flexible, adaptable, and committed to success.
Ibex
Bachelor of Science and Humanity
Law
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