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Elisa
Customer Support & Sales Coordinator with 6+ years in service and retail
Contacto
Competencias
Provided exemplary support to clients in customer support, Medicare inquiries, and retail sales, ensuring customer satisfaction.
Conducted cold calls, managed sales processes, and closed deals in retail and subscription sales environments.
Drafted professional emails and maintained effective communication with clients and internal teams.
Coordinated schedules and service requests to ensure timely deliveries within logistics teams.
Assisted in initiatives to increase customer engagement and visibility.
Educacion
Idiomas
Resumen
Experienced in customer service, sales, and logistics coordination with a focus on client satisfaction and process efficiency.
Logros Clave
- Managed end-to-end customer service and sales processes across multiple roles.
- Supported logistics and marketing initiatives in a customer-focused environment.
- Consistently achieved sales targets and contributed to positive client reviews.
Experiencia
Customer Support & Sales Coordinator
Provide end-to-end customer service, handling inquiries, creating estimates, processing payments, and managing rentals via chat, call and email., Support executives as a personal assistant, coordinating schedules, communications, and follow-ups., Work directly with the logistics team, uploading...
Customer Service Representative
Assisted elderly patients (65+ years old) with inquiries and issues related to their Medicare insurance., Provided support in resolving coverage concerns, claims issues, and general policy questions., Delivered compassionate and clear communication, ensuring patient satisfaction and understanding...
Inside Sales Representative
Sold POS systems and various software solutions to retailers across the USA., Conducted cold calls and generated leads using Google as a database., Successfully managed the entire sales process from lead generation to closing., Consistently met sales targets by leveraging a proactive approach and...
Sales Representative
Sold satellite radio subscriptions to new car owners., Focused on extending the 3-month trial period and ensuring continued access to programming., Utilized strong communication and persuasion skills to convert trial users into long-term customers.