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Elizabeth
Customer Service Specialist with 5+ years in client engagement
Contacto
Guatemala City, Guatemala, Guatemala
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Provided exceptional support to clients, addressing their needs promptly and professionally.
Active ListeningExpert
Utilized active listening techniques to understand customer concerns and respond effectively.
TeamworkAdvanced
Collaborated with team members to achieve common goals and improve service delivery.
Flexibility and ResilienceIntermediate
Adapted to changing priorities and handled stressful situations gracefully.
Language ManagementIntermediate
Effectively communicated and managed conversations across different languages and contexts.
Educación
Perito en electronica y dispositivos digitales
COLEGIO BM-PC
Completed 2022
Idiomas
EnglishB1
PortugueseC1
Resumen
Dedicated customer service professional with a strong foundation in active listening, team collaboration, and soft skills, committed to delivering excellent client experiences.
Logros Clave
- Managed diverse customer queries, ensuring high satisfaction levels.
- Led a team to streamline communication processes, reducing response times.
- Developed training modules on soft skills to enhance team effectiveness.
Habilidades
Customer ServiceActive ListeningTeamworkFlexibility and ResilienceLanguage Management
Publicado en CazVid - 3 jul 2025