Experienced in customer support, logistics, and ground communication, with a focus on effective problem solving and client satisfaction.
Delivered support and solutions to customers, ensuring a positive experience.
Handled aircraft towing and cargo logistics, coordinating with teams and maintenance.
Effectively communicated with crews, maintenance, and customers to resolve issues.
Analyzed customer problems and provided tailored solutions in a timely manner.
Teleperformance
Provide information to customers about car rental companies in the United States and Canada., Offer support in case of emergencies as part of the brigade team.
Servicios Aeroportuarios Integrados (SAI)
Took care of aircraft towing and cabin ground communication with crews and maintenance workers., Managed logistics for loading and unloading cargo from aircraft.
English B2
French A2
Work technician by skills in the use of computer tools
English for everyone
English course 400 hours
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Worked within teams in airport operations and customer service to ensure efficient service delivery.
