Experiencia demostrada en Social Media Content Creation (TikTok, Facebook).
Experiencia demostrada en Trend Analysis & Audience Engagement.
Experiencia demostrada en Canva (Content Design).
Experiencia demostrada en Basic Google Analytics.
Experiencia demostrada en Meta Business Suite.
Perfil profesional
Managed customer interactions across multiple channels.. Resolved issues efficiently while maintaining high satisfaction metrics.. Contributed to customer trust and brand loyalty.
Achieved sales targets through customer engagement and product recommendations.. Enhanced customer experience in a fast-paced, high-traffic environment.
Delivered personalized customer experiences across retail, hospitality, and e-commerce environments.. Applied sales and persuasion techniques to increase revenue and customer satisfaction.. Identified customer needs and behaviors to provide effective solutions.. Strengthened brand perception through high-quality service and communication.. Contributed to customer retention and loyalty through consistent positive interactions.