Experienced bilingual assistant with expertise in data management, communication, and teaching English, committed to efficiency and quality enhancement.
Utilized Excel and Word for report generation, data tracking, and documentation.
Managed international correspondence via Outlook and Gmail, ensuring clear and timely information exchange.
Coordinated and participated in meetings using Hangouts and Zoom to support quality and supplier coordination.
Taught English to varying levels, focusing on student engagement and performance assessment.
Suzuki Motor de Colombia
Process over 100 monthly quality warranty claim reports for motorcycle spare parts by interpreting defects, gathering evidence, and creating the reports using Excel., Maintain communication running smoothly between the quality department and 9 suppliers located in 7 different countries by...
Language Centers Network
Taught 5 English classes per day to groups of 6 students from levels A1 to C1, focusing on each student’s learning stage while creating an effective learning environment for the group., Graded all students’ performances in English speaking skills, by following parameters and indicators appropriate...
American School Way
Supported tutoring, conversation clubs, exam administration and grading., Assisted academic operation and reduced instructor workload.
Centro Colombo Americano
Bachelor’s Degree
Supported data updates, audits, and process improvements across departments.