Experienced Front Desk Assistant skilled in bilingual communication, customer service, and office support.
Fluent in English and Spanish, used daily for communication and interpretation.
Provided front-line support and maintained professionalism in a customer-facing environment.
Utilized active listening, clear communication, and phone etiquette in daily interactions.
Managed inquiries and provided support to staff and students in university settings.
Clarke University
Provided front-line customer service and administrative support to students and staff., Managed inquiries in both English and Spanish, demonstrating professionalism, attention to detail, and excellent communication skills.
Bachelor of Law
Law Studies
High School Diploma
Handled inquiries and conflicts efficiently, demonstrating adaptability.