Emilio

Experiencia demostrada en Advanced Microsoft Excel.

Experiencia demostrada en Google Workspace tools.

Experiencia demostrada en Asana for project and task management.

Experiencia demostrada en Slack essentials training.

Handled domestic and international (U.S. and LATAM) customer service, escalations management, route monitoring, and customs processes.

Coordinated installation projects and provided customer support in the telecommunications sector, serving as the main point of contact between clients and internal teams.

Managed accounts receivable, payment tracking, and client relationship management.

Managed day-to-day operations of a local restaurant, overseeing staff, finances, and customer experience to ensure consistent service quality and business growth.