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Emmanuel
Technical Support Agent with 2+ years of customer service experience
Contacto
Managua, Managua Department, Nicaragua
Disponible en CazVid
Competencias
Technical TroubleshootingIntermedio
Performed resolution of hardware and software technical problems, addressing client issues.
Sales GenerationIntermedio
Generated prospects and successfully closed sales during international campaigns at Inspiro.
Customer ServiceIntermedio
Handled customer service inquiries and support at Ibex, focusing on retention.
Client RetentionIntermedio
Engaged in customer retention processes to enhance client satisfaction and loyalty.
Educacion
Marketing
UPOLI
Carrera Tecnica
Escuela Secundaria
Idiomas
EspañolNativo
InglesNivel alto
Resumen
Dedicated customer service professional with experience in technical support, sales, and client retention across diverse industries.
Logros Clave
- Resolved hardware and software technical issues at Foundever
- Generated prospects and closed sales in international campaigns at Inspiro
- Provided customer service and retention support at Ibex
Experiencia
Agente de Soporte Técnico
Foundever
2024 - 2025
Resolución de problemas técnicos de hardware y software.
Agente de Ventas
Inspiro
2023 - 2024
Generación de prospectos y cierre de ventas en campañas internacionales.
Agente de Servicio al Cliente y Retención
Ibex
2021 - 2022
Habilidades
Technical TroubleshootingSales GenerationCustomer ServiceClient Retention
Publicado en CazVid - 17 may 2026