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Emmanuel
Project Coordinator with diverse experience in social and support services
Contacto
Competencias
Applied effective communication skills in customer service, project management, and team supervision.
Provided support and handled client interactions in call and chat environments at BPO companies.
Participated in the implementation, evaluation, and monitoring of social service projects.
Processed and managed medical records requests in a legal and immigration context.
Educacion
Idiomas
Resumen
Experienced in managing social and support projects, customer service, and medical records processing, with a strong focus on communication and teamwork.
Logros Clave
- Managed and evaluated a psychological care project for people with disabilities.
- Supervised and led a customer service team at Ibex BPO.
- Handled medical records requests and immigration application processes.
Experiencia
Project Coordinator
Psychological care of people with disabilities, Implementation, evaluation and monitoring project
Customer Service / CSAT Analyst
Customer Service agent
handling chats and calls