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Eric
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Competencias
Demonstrated experience with Insurance Authorization.
Demonstrated experience with Empathy.
Demonstrated experience with Problem Solving.
Demonstrated experience with CRM.
Demonstrated experience with AVAILITY.
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Resumen
View Eric's professional profile on CazVid.
Experiencia
PATIENT CARE COORDINATOR
Obtaining authorizations for patients requiring specialist consultations in fields such as dermatology, oncology, and cardiology., Assisting with requests from specialist offices and following up with insurance companies to secure approvals., Identifying the best providers for patients and ensuring they were seen as promptly as possible.
PATIENT SERVICES SPECIALIST
Assisting patients in obtaining information to be sent to their doctors., Facilitating the scheduling of appointments, arranging transportation, relaying messages to their doctors, and expediting communication with their primary care physicians.
TECH SUPPORT & TROUBLESHOOTING SERVICES
Assisting customers with understanding their billing statements, resolving issues related to data plans, and identifying and correcting system errors., Ensuring customer satisfaction by providing clear explanations and effective solutions.