Erick - Field Service Engineer with 5+ years in electronics and apparel manufacturing

Performed routine maintenance and troubleshooting on printers.

Provided remote technical assistance to international clients.

Conducted information security audits for major clients.

Managed sample creation, material analysis, and cross-functional communication.

Analyzed label structures, created production documents, and managed product launch activities.

Preventive maintenance of printers., Remote assistance with clients from other countries for installation or resolution of problems with printers., Compliance Audits on information security for Adidas and Under Armour clients., Review and renewal of maintenance contracts., Creation of printing formats for local clients.

Daily communication with customer and a meetings scheduled all Mondays to review samples status., Tech-pack analysis (Pattern measurements, Bill of materials & embellishments required)., Schematic analysis (Designs and embellishments)., Pattern construction analysis., Material availability analysis (it is notified to the customer whenever we don't have a specific material, in order to proceed with a substitute material for 1st or 2nd proto)., Internal POs for our Sample-Room team are sent for the samples manufacture., Constant follow-up to our planning team for samples shipment ETA, this is ETA is shared to our customer., Constant communication with all areas (Costing, Patterns, Planning, Production, Quality, Customer Service, Purchasing and import/Export teams)., Production approved styles kickoff meetings with all cross functional teams.

Label structure analysis., Design and activation of labels at Oracle system., Analysis and artwork validation of labels., Elaboration of all production documents for manufacturing plant., Price label analysis and validation., Label prototype elaboration., Continuous improvement project implementation., Scrap $ reduction Project implementation., Occurrence and non-detection of internal and external quality incidents analysis., Occurrence and non-detection of quality incidents from our vendors analysis (Damaged raw material 'Paper').

Raw material, blueprints and tooling analysis for automotive harnesses., Harnesses prototyping., Manufacturing lines design., Manufacturing lines balancing., Launch of manufacturing lines., PPAP elaboration (Production Part Approval Process)., Engineering change elaboration (ECN).

Continuous improvement project implementation., Scrap $ reduction Project implementation., Occurrence and non-detection of internal and external quality incidents analysis., Occurrence and non-detection of quality incidents from our vendors analysis (Terminals, Cable, raw material packaging and tooling).