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Ernesto

Call Center Specialist with Extensive Customer Service Experience

Video resume

Bilingual Call Center Positions

I’m looking for a call center position, I speak both English and Spanish, I have more than 40 hours of availability to work from home.

Heróica Puebla de Zaragoza, Puebla, México

Abierto a remoto

Disponible en CazVid

Customer ServiceAdvanced

Provided customer care and support in call center environments, resolving issues efficiently.

Bilingual CommunicationAdvanced

Communicated fluently in English and Spanish to serve a diverse customer demographic.

Problem ResolutionIntermediate

Resolved customer complaints related to billing and service problems, maintaining high satisfaction.

Billing and Pricing KnowledgeIntermediate

Handled billing inquiries and explained pricing details in a customer support setting.

Experienced bilingual call center agent skilled in billing, technical support, and customer care.

Gained several years of experience in call centers, focusing on customer care and support.
Handled billing, pricing, and customer service tasks for Verizon Wireless, resolving customer issues effectively.
Bilingual in English and Spanish, ensuring clear communication with diverse customer bases.

Customer ServiceBilingual CommunicationProblem ResolutionBilling and Pricing Knowledge

Publicado en CazVid - 17 may 2026