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Competencias
Demonstrated experience with Technical Support.
Demonstrated experience with Data Management.
Demonstrated experience with Customer Service.
Demonstrated experience with Time Management.
Demonstrated experience with Analytical Thinking.
Educacion
Idiomas
Experiencia
QA Specialist and Sales Representative
6 months experience as QA in the Intouch Cx company, Used critical thinking to break down problems, evaluate solutions and make decisions, Used strong analytical and problem-solving skills to develop effective solutions for challenging situations, Demonstrated strong organizational and time management skills while managing multiple projects
Technical Support Representative
General customer service, Conducted thorough research on reported issues, identifying root causes and implementing effective fixes to prevent future problems.
Technical Support Rep & SME
Established a positive learning environment by fostering strong relationships with students, parents, and colleagues.
Back Office Agent and Medical Assistant
Assisted healthcare professionals in managing patient records and processing medical documentation accurately and efficiently., Provide the medical recommendations to each patient Law Firm., Get in touch with Each Case manager to get medical records of documentations from the patient.