A dedicated professional with extensive experience managing operations, quality assurance, and training in health, financial, and marketing sectors. Skilled in process improvement, staff development, and stakeholder engagement to enhance service delivery.
Directed daily operations across multiple service domains, improving workflow and customer satisfaction.
Implemented quality standards and conducted analyses in financial and marketing campaigns to ensure compliance.
Designed and delivered training programs for staff in Western Union campaigns and operational roles.
Managed relationships with clients in health, insurance, and real estate sectors, ensuring service delivery.
Relaciones Medicas SRL
Accounting Services, Medical Claims Services, Vehicle Transfers, Real State Transfers, Health, Vehicle, Life, Business & Home Insurance Services
Veltrex del Cibao SRL
Operatios Manager for Unlimited Vacation Club Campaing, Quality Manager for Unlimited Vacation Club Campaing
Data Vimenca
Trainer for Western Union Campaing, Quality Analist for Western Union Campaing
Bachelor
High School Diploma
Associate
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Handled diverse services including insurance, vehicle and real estate transfers, showcasing versatility.
