Ethan - Logistics and Administrative professional with 5+ years of diverse experience

Coordinated cargo tracking, documentation review, and issue resolution, ensuring smooth logistics operations.

Handled customer inquiries, billing processes, refunds, and provided expert advice to ensure satisfaction.

Managed registration, report creation, communication preparation, and event supervision to support organizational needs.

Assisted with logistics for cultural events, including invitation management and inventory supervision.

Responsible for the registration process of students, clients, and customers, Member of the logistics staff for cultural events assisting with invitations, and logistics, Member of the sales and marketing team in charge of the creation of publicity, visiting institutions, and companies offering the...

Responsible for creating invoices, issuing refunds, and reimbursements, and providing customers with advice regarding prices, discounts, and requirements for reimbursements, Answering/handling emails, chats, and incoming calls.

Responsible for the Track and Trace process of the different cargos, brokerage, and contacts with the freight companies, carriers, and US-CA-based companies, Reporting lumpers, detentions, overage, shortages, and damages of the loads, Creating reports of the issues communicated during the delivery...