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Evelyn
Data Analyst with 5 years expertise in market research and reporting
Contacto
Competencias
Applied statistical methods and data visualization techniques to interpret complex datasets.
Utilized Excel, SQL, and Power BI to build reports, dashboards, and automate data processes.
Conducted surveys and analyzed market trends to support product development strategies.
Worked with multidisciplinary teams to gather requirements and deliver actionable insights.
Educacion
Resumen
Experienced data analyst skilled in statistical analysis, reporting, and data visualization to support strategic decisions.
Logros Clave
- Led comprehensive data analysis projects that informed strategic decision-making across multiple departments
- Developed and maintained automated dashboards reducing reporting time by 30%
- Collaborated with cross-functional teams to improve data collection processes and data accuracy
Experiencia
Customer Service Representative
Support customer queries on calls., Fulfillment of Monthly Goals.
Real States Sales Manager
Administration and fulfillment of indicators, Fulfillment of Monthly Goals by improving our social media presence and coaching the team to close the sales & set up monthly expectations, Achieve growth and hit sales target by successfully managing the sales team, Design and implement a strategic business plan that expands the company’s customer base and ensure its strong presence
Medical Interpreter
Medical interpretation translation
Real States Sales Manage
Administration & fulfillment of Monthly Goals, Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs., Achieve growth and hit sales targets by successfully managing the sales team, Own recruiting, objectives setting, coaching, and performance monitoring of sales Representatives.
Technical Support Quicken
Administration and fulfillment of indicators, Fulfillment of Monthly Goals, Planning and project development, Planning and development of strategies of marketing.
Commercial Manager
Managing and administration of Mall Parador Santa Lucia-Paseo Faroles and Paseo Alux., Managing petty cash, administrative tasks & fulfillment of monthly KPIs., Managing portfolio of projects in that specific area (offices & buildings).
Administrative and Sales Manager
Managing and administration of five malls in the United States & Guatemala., Planning and development of strategies for marketing, administrative tasks & HR Improvements
Collector, QA Supervisor, Operations Supervisor
Collection supervisor (30 days, 60 days, 90 days, and more than 120 days) for The United States., Collaboration with the account transition Coca-Cola for collections from the United States to Guatemala Planning & execute training in SAP for improvements of processes & development of the account(billing), Portfolio recovery of 70 % in 6 months., Fulfillment, development, and execution of improvements in indicators in Green Six Sigma to improve collections to a level of government and institutionally.