Exceptional verbal and written communication skills demonstrated through radio presenting and customer interactions.
Customer ServiceAdvanced
Proven ability to address customer needs efficiently, ensuring high satisfaction and retention.
Problem SolvingAdvanced
Skilled in analyzing issues and providing effective solutions in collections and administrative roles.
Time ManagementIntermediate
Capable of managing multiple responsibilities efficiently within fast-paced environments.
Administrative SupportIntermediate
Experienced in clerical duties, record keeping, and office administration across various sectors.
Educación
Public Relation
Alpvest Institute For FutureTech
Financial Management
University South Africa
Matric
Mamelodi High School
Completed 2006
Human Resources Management Support and Computer
Military Personnel School
Completed 2011
Idiomas
TswanaGood
EnglishGood
ZuluFair
PortugueseFair
Resumen
Versatile professional with over a decade of experience in radio broadcasting, collections, and administrative roles. Adept at communication, customer service, and problem-solving, with a background in military support and financial management.
Logros Clave
Successfully managed multiple roles across radio broadcasting, demonstrating versatile communication skills.
Extensive experience in collections, consistently achieving recovery targets in various financial institutions.
Proven ability to adapt to diverse environments, including military administration and customer service sectors.
Developed strong interpersonal and problem-solving skills, ensuring high-quality service delivery.
Enhanced team collaboration and time management skills through multitasking across roles.
Experiencia
Radio Mix DJ
Urban Edge Radio
Presenter, News Reader, Weather Reporter, Voice Over Artist, Radio DJ
Mams Radio
Presenter, Radio DJ
Legend Radio
Call Centre Agent - Collections Department
Velile Tinto Attorneys - Debt Connection
Call Centre Agent - Collections Department
Shrives Incorporated Attorneys
Call Centre Agent - Collections Department
National Debt Connection
Call Centre Agent - Collections Department
African Bank
Call Centre Agent - Collections Department
Mac Robert Attorneys
Call Centre Agent - Collections Department
MMT Attorneys
Military Personnel Clerk - Human Resource Department
South African Navy
Military Patient Administration Clerk - Administration Department
SA Medical Health Services
Call Centre Agent - Collection Department - Credit Card Section
ABSA Bank
Administration Clerk - Administration Department - Filling
Department of Labor (Compensation House)
Call Centre Agent - Collections Department - Personal Loans
ABSA
Call Centre Agent - Collections Department - Debt Counseling
SA Micro loans
Habilidades
CommunicationCustomer ServiceProblem SolvingTime ManagementAdministrative Support