Fabián

Teammate

Bilingual call center agent., Technical incident resolution., Incident follow-up., Customer data management.

Customer Service

Printing, transcription, and document management facility., Inventory and sales management., Order registration and processing., Verification of procedures, protocols, and standards., Customer service, providing assistance during product selection and clarifying concerns and general questions about the product.

Sales Assistant

Sales Specialist

Assistance with payment programs, Overseeing lease-to-own contracts., Bilingual customer service line support., Incident monitoring., Technical incident resolution., Incident follow-up., Customer data management., Facility monitoring via security camera system., Deliver presentations on hotel facilities and services, highlighting competitive advantages., Review the progress of sales opportunities and follow up with clients., Identify and contact potential clients to promote hotel offers, Close sales, ensuring all transactions are processed correctly., Management and modification of lease-to-own contracts., Registration and processing of store requests., Verification of procedures, protocols, and standards., Customer service, providing assistance during contract creation and acceptance., Bilingual interaction with store administrative staff.

Subject Matter Expert

Customer Service Agent

Merchant Support Agent

Medical Interpreter

Facilitated communication between patients and healthcare providers in medical settings., Accurately translated medical terminology, diagnoses, and treatment plans., Ensured confidentiality and cultural sensitivity during all interactions., Assisted in patient registration, appointments, and follow-up instructions., Supported medical staff by clarifying language barriers and improving understanding.