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Fabián

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Contacto

Heredia,Heredia Province,Costa Rica
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Competencias

WindowsIntermediate

Demonstrated experience with Windows.

macOSIntermediate

Demonstrated experience with macOS.

Remote Desktop toolsIntermediate

Demonstrated experience with Remote Desktop tools.

Microsoft OfficeIntermediate

Demonstrated experience with Microsoft Office.

Basic network troubleshootingIntermediate

Demonstrated experience with Basic network troubleshooting.

Educacion

Advanced English Teaching Studies
UISIL
Completed In progress
Tourism Course for English Speakers
INA

Idiomas

enNative

Resumen

View Fabián's professional profile on CazVid.

Experiencia

IT Support Technician

Self‑Employed
2015 - Present

Provide remote/on‑site IT support for hardware, software, and network troubleshooting., Install OS, peripherals, antivirus, cloud tools and perform maintenance., Manage logistics for equipment installation., Assist clients in English and Spanish with clear communication.

Commercial / Customer Service / Logistics Assistant

Monge
2014

Provided customer service and technical product recommendations., Supported inventory and warehouse coordination.

Customer Service & Logistics Representative

Chiquita Brands International (Mundimar)
2012 - 2013

Coordinated shipment logistics and documentation., Communicated with international clients in English and Spanish., Ensured timely deliveries and resolved operational issues.

Customer Service Representative with Tech Support

Teletech
2010 - 2011

Handled inbound/outbound support (phone, chat, email) for U.S. clients., Provided troubleshooting and Tier 1 support., Consistently met SLAs and performance metrics.

Technical & Logistics Solutions Representative

Hewlett Packard (Costa Rica)
2008 - 2010

Provided technical support and hardware logistics for enterprise clients., Diagnosed technical issues and worked with ticketing processes., Coordinated asset tracking, delivery and replacements., Worked daily with U.S. teams and customers in English.

English Teacher

Ministry of Public Education (MEP)
2003 - 2007

Taught English using structured methodologies., Developed communication and leadership skills.

Habilidades

WindowsmacOSRemote Desktop toolsMicrosoft OfficeBasic network troubleshooting
Publicado en CazVid - 17 may 2026
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