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Faith
Store and Operations Manager with 8+ years of retail leadership
Contacto
Competencias
Developed and implemented sales strategies, monitored performance reports, and coached staff on selling techniques.
Recruited, trained, mentored, and supervised staff across multiple roles to achieve operational goals.
Ensured customer satisfaction through effective communication, handling complaints, and providing professional assistance.
Managed vendor relationships, negotiated pricing, and maintained stock levels to optimize profitability.
Supervised daily store operations, including inventory, logistics, and financial reporting.
Educacion
Idiomas
Resumen
A dedicated professional with over 8 years of experience in retail management, procurement, and customer service across furniture, financial services, and pharmacy sectors. Skilled in team leadership, sales optimization, and operational efficiency.
Logros Clave
- Led sales strategies and staff training at Double Click Furniture, enhancing team performance.
- Managed procurement, vendor relations, and stock levels at Cash Crusaders, ensuring profitability.
- Coordinated administrative and stock control activities in pharmacy retail, maintaining compliance.
Experiencia
Store Manager
Setting sales targets for staff., Monitoring sales trends and performance reports., Developing sales strategies and promotions., Coaching staff on selling techniques., Recruiting and onboarding new employees., Conducting training and development sessions., Scheduling shifts and managing...
Assistant Manager
Oversee daily operations, ensuring smooth workflow and target achievement., Handle client communications, addressing inquiries, resolving complaints, and ensuring satisfaction., Perform administrative tasks including data entry, reporting, and financial recordkeeping., Prepare and issue accurate...
Buyer
Managed procurement processes, negotiated pricing, and ensured optimal stock levels., Maintained vendor relationships and ensured compliance with profitability goals.
Pharmacy Controller
Coordinated administrative and stock control activities in a retail pharmacy environment., Ensured compliance with regulatory standards and managed in-store promotions.
Sales Assistant
Provided excellent customer service, processed sales, and managed stock replenishment.