Demonstrated experience with Lead prospecting.
Demonstrated experience with Interpersonal communication skills.
Demonstrated experience with Customer Relations.
Demonstrated experience with Client Service.
Tom Farrington Landscape
Performed planting, watering, mulching, and edging of lawns., Removed weeds, hazards, and debris from common pathways to improve usability., Maintained grounds by trimming, weeding, and general clean-up., Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning., Identifying and anticipating potential problems and needs to achieve greater efficiency and customer satisfaction., Learn how to deal with a demanding clientele., Physical work in extreme temperatures (40 degrees Celsius/ -30 degrees Celsius)., Heavy duty, Efficient communication with customers to ensure accurate information about the company's services., Customer service and advice., Perform repetitive tasks, and stay focused at all times., Search for solutions that ensure customer satisfaction and at the same time are feasible., Compliance with applicable regulations in daily work., Productivity and careful attention to the customer to achieve the objectives set.
Direct Cargo
Gathered and organized materials to support operations., Coached employees through day-to-day work and complex problems., Entered data, generated reports, and produced tracking documents., Studied processes, implemented cost reductions, and developed reporting procedures to maintain administrative workflow., I specialized in dealing with customers, especially in the English language., I got clients with an approximate load of 2,000 kg per month., Increased the agility of the maritime routes to distant destinations by contacting new clients and service providers., Worked with claims for 8 months with 80% of them being resolved with mutually beneficial agreements., Performed sales and collection work with customers., Attention to the needs and desires of the clientele to recommend the best solutions in each case.
High school diploma
Law
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Demonstrated experience with Document management.
SaludSA
Client Relationship Management & Retention: Developed and maintained strong relationships with existing clients through proactive follow-up communications, ensuring high customer satisfaction and loyalty rates., Strategic Prospecting & Lead Generation: Executed comprehensive market research and networking strategies to identify and engage qualified prospects for international prepaid healthcare insurance products., Consultative Sales & Deal Closure: Conducted needs-based assessments to understand client requirements, presented tailored insurance solutions, and successfully closed deals while consistently meeting monthly sales targets., Portfolio Management & Account Development: Strategically managed assigned client portfolio, optimizing account performance and identifying upselling opportunities to maximize revenue growth., Customer Service Excellence: Delivered exceptional client support by conducting regular satisfaction surveys, addressing concerns promptly, and ensuring seamless service delivery throughout the customer journey., Market Intelligence & CRM Administration: Maintained detailed daily activity records in CRM system, tracked competitor analysis, and provided market insights to support strategic decision-making.
SaludSA
Client Acquisition & Relationship Building: Specialized in identifying potential customers for international prepaid medical insurance, building rapport through personalized consultation approaches., Performance-Driven Sales Activities: Executed daily commercial activities including client visits, product presentations, and follow-up communications to achieve established sales quotas and business objectives., Customer Satisfaction Monitoring: Implemented systematic feedback collection processes to evaluate service quality and identify areas for continuous improvement in client experience., Data Management & Market Analysis: Utilized CRM platform to document sales activities, track customer interactions, monitor competitive landscape, and analyze market trends to inform business strategy.
