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Felix
Customer Support Specialist with diverse experience in logistics and technical support
Contacto
Competencias
Utilized empathy, active listening, and problem-solving to assist customers and improve satisfaction.
Applied problem-solving skills in technical support and customer interactions to resolve issues efficiently.
Performed tasks such as pallet preparation, labeling, and transporting products at Staples Distribution Center.
Ensured safe transportation of customers and goods, demonstrating knowledge of routes and safety practices.
Educacion
Idiomas
Resumen
Dedicated to delivering excellent customer service with experience across technical support, logistics, and transportation sectors.
Logros Clave
- Provided technical support to AT&T customers leveraging problem-solving skills and CRM systems at Telvista
- Handled shipping and logistics tasks at Staples Distribution Center, including pallet preparation and labeling
- Managed customer interactions effectively and established positive relationships in customer service roles
Experiencia
Shipping
Place items onto pallets, Prepare items with shrink wrap, Label pallets for store shipping
Technical Support
Provide customer service and technical support assistance to AT&T customers, Use problem solving skills to help the customer and provide a solution, Communicate effectively orally and written, Use of CRM systems and call center software, Reach team and company goals, Establish positive...
Personal buyer
Shop for store products for both locations, Transport store products from one location to the other, Drive employees from Cucapah location to Villa Verde location