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F

Félix

Inbound Retention Ambassador at Falabella Insurance Agency

Contacto

Bogotá, Bogota D.C., Colombia
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Expertise in managing customer needs, building relationships, and ensuring satisfaction across multiple channels.

Sales & NegotiationAdvanced

Proven ability to drive sales, close deals, and negotiate effectively in retail and call center settings.

Communication SkillsAdvanced

Strong communicator with experience in public relations, customer interactions, and team collaboration.

Relationship ManagementIntermediate

Skilled in maintaining long-term client relationships and fostering customer loyalty.

AdaptabilityIntermediate

Able to adapt quickly to different roles, environments, and customer needs to optimize performance.

Educacion

COMUNICACIÓN Y RELACIONES PÚBLICAS
CORPORACIÓN UNIFICADA DE EDUCACIÓN SUPERIOR (CUN)
Completed 2008
INSTITUTO SANTANDER
Completed 1998

Idiomas

esnativo

Resumen

Dynamic professional with extensive experience in sales, customer retention, and relationship management across insurance, retail, and call centers. Adept at driving results and enhancing customer satisfaction.

Logros Clave

  • Enhanced customer retention strategies, leading to improved client loyalty.
  • Consistently met and exceeded sales targets in various roles including call center and in-person sales.
  • Developed effective communication and relationship management skills through diverse customer interactions.
  • Contributed to team sales growth and customer satisfaction in dynamic environments.

Experiencia

EMBAJADOR INBOUND RETENCION – AGENCIA DE SEGUROS FALABELLA

Outsourcing S.A.S BIC

VENDEDOR

Tienda MAKA
2019 - Present

VENTAS CALL CENTER IN-BOUND

COS – COLOMBIAN OUTSOURCING SOLUTIONS
2019 - 2019

DIGITADOR

H&T LAVINCO S.A.S.

ASESOR COMERCIAL

BODEGAS ILUSIÓN VELASQUEZ JARAMILLO Y CIA LTDA.

Habilidades

Customer ServiceSales & NegotiationCommunication SkillsRelationship ManagementAdaptability
Publicado en CazVid - 2 jun 2026
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