Experienced call center agent with over 10 years in customer service roles across the Dominican Republic, now looking to leverage skills remotely from La Romana.
Provided direct support to clients, ensuring satisfaction and issue resolution.
Effectively communicated with customers in diverse scenarios, both verbal and written.
Experienced in managing call queues, documenting cases, and following protocols.
Prepared for remote customer service roles, capable of working independently from La Romana.
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