CazVid - Video Resumes That Work
CazVidEste es mi perfil
ENES
Contactar via CazVid

Este perfil está escrito en inglés

F

Fernando

Welcome to CazVid!

Contacto

Lima,Lima Province,Peru
Disponible en CazVid
Contactar via CazVid

Competencias

Effective communicationIntermediate

Demonstrated experience with Effective communication.

LeadershipIntermediate

Demonstrated experience with Leadership.

TeamworkIntermediate

Demonstrated experience with Teamwork.

Conflict resolutionIntermediate

Demonstrated experience with Conflict resolution.

Educacion

Bachelor's Degree
TOULOUSE LAUTREC
Completed 2021

Idiomas

enNative

Experiencia

Bilingual agent

Teleperformance
Oct 2021 - Mar 2022

Providing guidance to Medicare and Medicaid users through benefits, payments, billing and internal processes such as complaints, prior authorizations, appeals, claims network status, coverage verification and peer review., Working directly with providers such as pharmacies, clinics, hospitals, durable medical equipment suppliers and other related companies such as Optum RX, Solutran, Firstline or OBH.

Tourist Assistant

GET YOUR GUIDE
Mar 2022 - Jan 2023

Assisting tourists from Europe and USA, making travel plans., Activities Booking, international destinations, reviews and ratings, flexible reservations, no queue tickets, exclusive experiences, personalized customer service (chat, call, mail and app), collaboration with Local Suppliers.

Customer Service Representative

Webhelp
Sep 2023 - Dec 2023

Attending and resolving doubts of amateur and professional athletes, handling information on baseball, tennis, golf, and football., Handling returns, pre-purchase assistance, local stores, package shipping.

Customer Support Agent

Akorbi
Nov 2023 - May 2024

Providing real-time support to customers through voice, chat, and email channels, resolving inquiries related to international money transfers., Verifying legal documents such as IDs, bank statements, and pay stubs, ensuring compliance with KYC and AML regulations., Fraud prevention handle by analyzing suspicious transactions and collaborating with compliance teams to mitigate risks.

Interpreter

Concentrix
Mar 2025 - Present

Providing real-time interpretation for healthcare consultations, 911 emergencies, paramedics, and penitentiary services., Ensuring precise and culturally sensitive communication in high-pressure situations., Supporting collaboration between patients and providers to improve access to care.

Habilidades

Effective communicationLeadershipTeamworkConflict resolution
Publicado en CazVid - 17 may 2026
Ver más candidatos en LimaIn English
  1. Inicio
  2. /Contratar en Perú
  3. /Lima
  4. /Fernando
Contactar a Fernando