View Fernando's professional profile on CazVid.
Demonstrated experience with Customer Service Management.
Demonstrated experience with Report Generation.
Demonstrated experience with CRM System Management.
Demonstrated experience with Proactivity and Multitasking.
CONCENTRIX
Effectively resolved customer conflicts while maintaining courteous and professional interactions., Utilized CRM systems to organize interactions and optimize service processes., Managed requests related to product information, services, and business opportunities.
TELEPERFORMANCE Perú SAC
Developed customer loyalty through personalized attention and continuous support., Followed up with prospects and potential clients until sales were closed., Met daily and weekly sales targets and quality standards in customer service.
POWDER MOUNTAIN
Promoted a safe and productive work environment by adhering to health standards., Supported operational efficiency by assisting in multiple kitchen stations during peak times., Ensured customer satisfaction by customizing food preparation according to requests.
Translation & Interpretation
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Demonstrated experience with Problem Solving.
