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R

Rosa

Customer Service Specialist with 4+ years in diverse sectors

Contacto

Santo Domingo, Nacional, Dominican Republic
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Applied problem-solving and communication skills to enhance customer satisfaction.

Communication SkillsAdvanced

Utilized verbal and written communication skills in English and Spanish to resolve issues and provide information.

Problem ResolutionIntermediate

Consistently addressed customer concerns efficiently, maintaining service quality.

Customer Management SystemsIntermediate

Demonstrated ability to operate and utilize customer databases and management tools.

Teamwork & Pressure ManagementIntermediate

Worked effectively under pressure in team environments to meet objectives.

Educación

Hight School Graduated
UTESA
Completed Actualmente

Idiomas

EnglishAdvanced level
SpanishNative Speaker

Resumen

Dedicated customer service expert with over 4 years of experience in diverse environments, fluent in English and Spanish, skilled in problem solving and communication.

Logros Clave

  • Gained extensive experience in customer service and problem resolution across multiple roles.
  • Consistently recognized for providing excellent customer service and effective communication.
  • Developed advanced knowledge of customer management systems and bilingual communication skills.

Experiencia

CUSTOMER SERVICE

Continuum
Jan 2022 - Feb 2025

Extensive experience in customer service and problem resolution., Excellent communication skills and cordial treatment with clients., Advanced knowledge of customer management systems and databases., Demonstrated ability to work as a team and under pressure to meet objectives.

CUSTOMER SERVICE

UxCenters
Mar 2020 - Ene 2022

2 years of customer service experience in a luxury restaurant environment., Demonstrated ability to solve problems and meet customer needs., Superior skills in verbal and written communication, both in Spanish and English., Recognized for providing excellent customer service and receiving consistent praise from supervisors.

CUSTOMER SERVICE

Advensus
Oct 2018 - Ene 2020

Demonstrated ability to solve problems and meet customer needs., Superior skills in verbal and written communication, both in Spanish and English.

Habilidades

Customer ServiceCommunication SkillsProblem ResolutionCustomer Management SystemsTeamwork & Pressure Management
Publicado en CazVid - 3 jul 2025
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