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Fidel
Looking for remote work in Managua
Video currículum
My experience
I have over 9 years of experience in the bpo industry
Contacto
Managua, Managua, Nicaragua
Abierto a remoto
Disponible en CazVid
Competencias
Customer Service ManagementAdvanced
Led customer service operations, ensuring high-quality client interactions and satisfaction.
Technical SupportIntermediate
Provided technical assistance to clients and supported troubleshooting efforts in a call center environment.
Virtual AssistanceIntermediate
Supported law firms remotely with administrative tasks, document handling, and client communication.
Team SupervisionAdvanced
Managed and supervised teams across multiple departments, ensuring operational efficiency and staff development.
Resumen
Experienced BPO professional with over 9 years of proven expertise in customer service, technical support, remote virtual assistance, and team supervision.
Logros Clave
- Supervised customer service teams at Macy's and Bloomingdale's, managing operations across multiple locations.
- Gained extensive experience in technical support and virtual assistance for law firms.
- Developed versatile skills in customer service, technical support, and virtual assistance within the BPO sector.
Habilidades
Customer Service ManagementTechnical SupportVirtual AssistanceTeam Supervision
Publicado en CazVid - 3 jul 2025