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Fikile
Receptionist (Temp)
Contacto
Competencias
Proficient in managing office operations, including scheduling, record-keeping, and communication flow.
Skilled in providing friendly, efficient support, ensuring positive visitor and client experiences.
Experienced in supervising technicians and coordinating team activities for optimal performance.
Expertise in accurate data entry, record keeping, and utilization of CRM and CDMS systems.
Effective in drafting formal documents, relaying messages, and coordinating logistics across teams.
Educación
Resumen
Dedicated professional with extensive experience in office administration, site management, and customer service. Skilled in coordinating teams, managing data, and ensuring smooth operations across diverse roles.
Logros Clave
- Streamlined office administrative processes, improving efficiency and communication.
- Provided comprehensive support to regional management, ensuring timely and accurate reporting.
- Supervised meter installation operations, maintaining safety and record accuracy.
- Delivered excellent customer service, enhancing visitor and client satisfaction.
- Led team coordination and logistics, optimizing technician deployment and resource management.
Experiencia
Receptionist (Temp)
Answer phones and operate a switchboard. Take and relay massages. Coordinate mail flow in and out of office. Greet visitors warmly and make sure they are comfortable. Ensure reception area is tidy. Perform basic bookkeeping, filing and clerical duties
Site Manager
Giving full administrative and secretarial support to the Regional Manager. Drafting formal letters using Microsoft Word. Sending daily, weekly and monthly report to Regional Manager. Making sure that the outstanding and new issues are attendant to as they arise on site
Office Administrator
Managing the Site Managers diaries. Direct telephone calls to the correct personnel. Preparing time sheet and weekly Report. Handling petty cash. Using various filling systems (CRM and CDMS). Monitoring of stationary. Capturing of invoices. Assisting store man with receiving and issuing of tools and equipment. Ensuring the proper safe keeping of confidential records
Meter Installation Technician/Supervisor
Pick and drop of technicians on side from Office-vice versa. Transporting faulty meters from side to Head Office (Pretoria). Maintaining accurate records of mileage, fuel consumption and delivery longs. Teaching customer on how to use pre-payment water meter. Attending to complaints and make follow ups. Make sure customer have water after installing meter. Changing the pre-payment meter when are faulty. Checking of leakage before installing pre-payment meter
Facilitator (Gcin’amanzi Project)
Checking leakage before installing meter. Doing after care after the meter installation. (Bailiff) Reading of pre-payment. Doing Survey