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Fiorella
Data Analyst with 4 years of experience in financial services
Contacto
Competencias
Performed statistical analysis and data interpretation for decision support.
Queried relational databases to extract and manipulate data for reports.
Created complex spreadsheets and formulas to analyze and visualize data.
Designed dashboards and visual analytics using tools like Power BI and Tableau.
Educacion
Resumen
Analista de datos financieros con enfoque en reporting y mejora de procesos.
Logros Clave
- Developed and maintained dashboard reports to monitor key financial metrics.
- Streamlined data collection processes, reducing reporting time by 30%.
- Collaborated with cross-functional teams to enhance data accuracy and integrity.
Experiencia
Advertising Designer
Creator of graphic content for social networks., Creation of mupis, and all types of graphic content for external companies., Creation of design for brand identity, color palette, logo re-design and graphics for social networks.
Collections agent
Collections agent for a bank that is a lender to finance vehicles, handling inbound and outbound calls, implementing manual calls as well., Hard collections, computer skills, and good customer service.
Collection Agent
Collection Agent for a bank that is a lender to finance the vehicles., Help the managers in order to provide training for some agents.
Customer Service Agent
Customer Service agent, guide the parents in order to reset the password, link the account or other issues to login., Made payment and set up automatic payments or cancel the payments., Explain to the parent everything related with their tuition and other kind of process.