Demonstrated experience with Spanish.
Demonstrated experience with English.
Demonstrated experience with Office 365.
Demonstrated experience with Canva.
iSmile Orthodontics (NYC)
Coordinated patient appointments, Addressed inquiries, Managed insurance and treatment matters
Teleperformance
Prepared agents with essential skills and product knowledge, Created a positive learning environment, Drove high-performing customer service teams to consistently meet campaign objectives
Teleperformance
Managed high inquiry volumes, Resolved complex issues, Achieved top customer satisfaction
Teleperformance
Guided and coached teams, Maintained excellent relationships, Monitored performance metrics, Ensured high-quality customer service
Technical Bachelor's Degree
English Language Program
Methodology for EFL teachers
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Demonstrated experience with Wix.
