Francisca

Demonstrated experience with Administrative Support & Clerical Tasks.

Demonstrated experience with Data Entry & Record Management.

Demonstrated experience with Filing & Document Organization.

Demonstrated experience with Scheduling & Office Coordination.

Demonstrated experience with Microsoft Office Suite (Word, Excel, Outlook).

Serve as the primary point of contact for customers, delivering exceptional service and guidance on furniture selection.. Conduct customer follow-ups to ensure inquiries, orders, and concerns are resolved promptly.. Drive sales by providing product knowledge, recommendations, and personalized solutions.. Assist the manager in daily operations, stepping in as acting lead during their absence.. Coordinate orders, payments, and delivery schedules efficiently to guarantee a seamless customer experience.. Maintain an organized, visually appealing showroom to enhance product presentation and attract clientele.. Build lasting client relationships, fostering repeat business and long-term customer loyalty.

Served as the first point of contact for guests, ensuring a warm and professional welcome.. Managed guest check-in/check-out processes efficiently, providing exceptional customer service throughout their stay.. Coordinated guest bookings, ensuring room availability, and facilitated reservation changes as necessary.. Provided guests with information regarding hotel services, amenities, and local attractions.. Responded to guest inquiries and concerns promptly, ensuring high levels of satisfaction and resolving issues effectively.. Handled administrative tasks, including managing phone calls, emails, and correspondence, as well as maintaining an organized front desk area.. Ensured the reception area was always clean, well-organized, and presentable, contributing to a positive hotel atmosphere.

Assisted the Executive Secretary in managing and coordinating daily operations, including scheduling appointments, meetings, and travel arrangements for senior executives.. Conducted detailed research and compiled reports on various operational aspects and industry trends, providing valuable insights for decision-making.. Efficiently managed the CEO's calendar, prioritizing meetings and ensuring all appointments were attended to in a timely manner.. Coordinated and scheduled meetings and conferences with both internal and external stakeholders, ensuring all necessary materials were prepared in advance.. Drafted and distributed meeting agendas, minutes, and reports, ensuring accurate documentation of all discussions and decisions.. Supported the executive team by providing administrative assistance during high-level meetings and corporate events.

Provided expert advice and product knowledge to customers, helping them make informed purchasing decisions while maintaining strong relationships.. Drove sales by understanding customer needs and offering tailored solutions, exceeding sales targets and contributing to the company's revenue growth.. Actively engaged in merchandising, ensuring products were well-displayed and appropriately stocked.. Assisted with managing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.. Collaborated with team members to implement sales strategies and promotions, improving overall sales performance.

Engaged customers, understanding their requirements and recommending suitable products.. Processed sales transactions, handled cash, and ensured an efficient checkout process.. Maintained up-to-date product knowledge to provide accurate information and guidance to clients.. Maintain a clean and orderly studio environment, ensuring all equipment is properly set up and functional.. Conducted follow-up calls with customers to ensure satisfaction and generate repeat business.. Contributed to the store's daily operations, including inventory management and product organization.