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Francisco
Agente A call cener
Contacto
Monterrey, Nuevo León, Mexico
Disponible en CazVid
Competencias
Customer ServiceIntermediate
Skilled in addressing customer needs, resolving issues, and ensuring positive experiences.
Communication SkillsIntermediate
Effective in conveying information clearly and professionally in customer interactions.
Technical SupportIntermediate
Able to troubleshoot basic technical issues and assist users efficiently.
Sales & UpsellingBeginner
Experience in outbound sales calls to promote upgrades and services.
Educación
High School
Completed 2012
Idiomas
EnglishFluent
Resumen
Dedicated customer service and technical support agent with experience in outbound sales and client assistance across various industries. Skilled in communication, problem-solving, and enhancing customer satisfaction.
Logros Clave
- Successfully handled outbound calls to promote internet upgrades for Comcast customers.
- Provided technical support and customer service to employees across multiple US companies.
- Contributed to customer satisfaction through effective communication and problem-solving.
Experiencia
Agente A call cener
Global Telesourcing
january 2021 - dicember 2021
do outbound calls and try to get comcast customers upgrade their internet speed.
Customer Service and Tech Support
Hexaware
June 2022 - november 2022
provide service to employees from small to medium size companies all over the US.
Habilidades
Customer ServiceCommunication SkillsTechnical SupportSales & Upselling
Publicado en CazVid - 2 jun 2026