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F

Francisco

Customer Service and Technical Support Specialist with 1 year of experience

Contacto

Monterrey, Nuevo León, Mexico
Disponible en CazVid
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Competencias

Customer ServiceIntermediate

Skilled in addressing customer needs, resolving issues, and ensuring positive experiences.

Communication SkillsIntermediate

Effective in conveying information clearly and professionally in customer interactions.

Technical SupportIntermediate

Able to troubleshoot basic technical issues and assist users efficiently.

Sales & UpsellingBeginner

Experience in outbound sales calls to promote upgrades and services.

Educacion

High School
Completed 2012

Idiomas

EnglishFluent

Resumen

Dedicated customer service and technical support agent with experience in outbound sales and client assistance across various industries. Skilled in communication, problem-solving, and enhancing customer satisfaction.

Logros Clave

  • Successfully handled outbound calls to promote internet upgrades for Comcast customers.
  • Provided technical support and customer service to employees across multiple US companies.
  • Contributed to customer satisfaction through effective communication and problem-solving.

Experiencia

Agente A call cener

Global Telesourcing
january 2021 - dicember 2021

do outbound calls and try to get comcast customers upgrade their internet speed.

Customer Service and Tech Support

Hexaware
June 2022 - november 2022

provide service to employees from small to medium size companies all over the US.

Habilidades

Customer ServiceCommunication SkillsTechnical SupportSales & Upselling
Publicado en CazVid - 2 jun 2026
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